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PRIVACY POLICY

This is the official website of "Project Parfums", a B2B brand under Difine Parfums OPC Private Limited, a private limited firm duly incorporated under the laws of India.

At Project Parfums, we respect and recognise the importance of your privacy and security and appreciate that your personal information is very important. In order to provide you (user of www.projectparfums.com and its services) with a personalised experience of the website that delivers information, resources, and services most relevant and helpful to you, we may collect information during your use of the website. This policy demonstrates our commitment towards your privacy.

 

This Privacy Policy explains what information of yours is collected and sets out key details regarding our collection, use, processing, disclosure, and storage of your personal information, how and when we might use your information, how we protect your information, and your ability to access and correct it.

By using or accessing this website, you consent to the collection, storage, use, and disclosure practices described in this Privacy Policy.

Please review the Privacy Policy carefully so that you understand our privacy practices.

1. Scope

This Privacy Policy applies to all users/customers (“user”, “customer”, “you”, “your”) whose personal information has been collected and processed by us in the course of our business, and other online or offline offerings (together called as “Services”).

 

2. Collection of Information

We collect information about you when you provide it directly to us for the purpose of requesting our assistance, availing services from us, when third parties (such as our partners or service providers) provide information about you, or when information about you is automatically collected in connection with your use of our website.

A. Information collected directly from you

When you seek service from us (whether on our website or offline), we may collect your name, date of birth, contact number, address (including pin codes), email address, and payment details to process such services. Further, for compliance purposes and where applicable, we may ask you to provide certain business verification documents to verify your identity, including:
a) Business registration documents, GST certificate, or company PAN card;
b) Authorised signatory ID proof (Aadhaar, Driver’s Licence, Passport);
c) One month’s bank statement or cancelled cheque leaf with the name printed.

B. Automated information

Our servers (hosted by third-party service providers such as Wix) may collect:

  • Browser type, operating system, Internet Protocol (IP) address, domain name, and timestamps of your visits.

  • Usage data such as pages visited, time spent on site, referring URL.

  • Approximate location data.

We may use cookies and other tracking technologies to enhance your browsing experience.

Cookie categories:
i) Operationally Necessary – For essential site functionality and security.
ii) Performance Related – To analyse usage patterns and improve site performance.
iii) Functionality Related – To store preferences and enhance usability.
iv) Advertising/Targeting Related – For delivering relevant marketing content.

3. Purpose of Collecting such Information

We use the collected information to:

  1. Personalize your experience and deliver relevant content.

  2. Improve our website and services.

  3. Respond to service requests.

  4. Administer promotions, surveys, or site features.

  5. Process transactions efficiently.

  6. Identify preferences and product interests.

  7. Verify data accuracy.

  8. Prevent fraud or abuse.

  9. Understand client demographics and behaviour.

  10. Comply with legal and regulatory requirements.

4. Disclosure

We may share your personal information with trusted partners or as required by law. Any disclosure to third parties will only be for the purposes mentioned above, and where required, your consent will be obtained.

5. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before using them.

6. Disclaimers

We operate as an Indian entity, and our privacy policy is governed by Indian law.

7. Your Rights

You have the right to:

  1. Access and update your personal information.

  2. Rectify incorrect or outdated information.

  3. Request deletion of personal data in certain circumstances.

  4. Restrict or object to processing.

  5. Request a copy of your data in machine-readable format.

8. Security

We implement reasonable security measures as mandated under the Information Technology Act, 2000 and applicable rules to protect your personal data.

9. Data Storage and Retention Policy

We store your data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

10. Grievance

Any questions, discrepancies, and grievances with respect to collection and processing of personal information may be addressed to:
Email ID: contact@projectparfums.com

The Grievance Officer will respond within the period prescribed under law.

11. Compliance

We will review and update our privacy practices regularly to ensure compliance with applicable laws.

12. Change of Purpose

We will only use your personal data for the purposes for which it was collected, unless required for a new purpose that is compatible with the original purpose.

13. Changes to Privacy Policy

We may update this Privacy Policy periodically. The latest version will be available on this website.

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

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